GO FROM GRAY  . . .  TO GLORIOUS!

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Frequently Asked Questions

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What is Grizaye?

Grizaye (pronounced griz-EYE) is a brand new product where you use colored pencils to color on top of a grayscale underpainting, completely covering the image that is printed on high-quality artists’ paper.

Not only will you get a beautiful piece of art once complete – you will actually improve your art skills!

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Where are your kits made?

All of our kits, including the paper, are made in the USA!

What kinds of colored pencils can I use?

The Legion Stonehenge paper we use allows for countless layers of any dry colored pencil – wax, oil, or pastel works great!

We provide color charts for Prismacolor Premier and Faber-Castell Polychromos and, although we recommend these brands, you can easily match the color swatches to your favorite brands.

Can I use watercolor pencils with your kits?

We only recommend using water based colored pencils dry. If water mades contact with the Grizaye ink, it will activate it resulting in smudging and running of colors.

Can I use solvents with your kit?

We have found that Odorless Mineral Spirits (OMS) work well with our kits and, unlike water, will not activate the Grizaye ink. We recommend testing in a small area first as we have not tested across all brands. Gamblin works great, but Holbein Meltz is to be avoided!

Is your paper acid free?

Yes! Our Grizaye images are printed 100% cotton Legion Stonehenge paper which is acid, chlorine, and lignin free. Visit their web site for more information at Legion Paper.

Can I enter my art in a competition?

Most likely not. COLORED PENCIL Magazine challenges and competitions do not allow you to enter artwork over underpaintings. Read though the qualifications of the competition you are entering first, and contact them with any questions before submitting and paying any entry fees.

Do I have the rights to my finished art?

YES! Our exclusive royalty-free images were taken specifically for these kits, so you can be confident to sell, share, or post your artwork with no credit-back to us required. However, repoducing the uncolored Grizaye image or photograph is stricktly forbidden under penalty of law!

Why is your site linked to COLORED PENCIL Magazine?

We are in partnership with COLORED PENCIL Magazine because they share the same creator. By merging these two sites, we are able to get you a better price on shipping and one-stop shopping and allow you to track all your purchases in one place.

How can I see my previous orders?

If you signed in at check out, your orders will all be visible on your MY ACCOUNT. You can contact us to link your purchase to your account if you checked out as a guest.

What is your refund policy?

Damaged Items: Received a damaged item? Email us wihin 30 days, with a photo of damage if possible, at hello@grizaye.com for a replacement item.

Lost Items: Send your valid shipping address with receipt or order number, with tracking (when applicable) to hello@grizaye.com for a replacement after 30 days.

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